PHOENIX, ARIZONA (PHX)

Address:
3440 E Van Buren St,
Phoenix, AZ 85008

Phone: 
(833) 808-0331

Location type:
Turo

Hours of operation:
Mon – Sun 8:00 AM – 7:30 PM

Holiday Hours:

2023
Open every day of the year. Please contact for updated holiday hours on:

New Years Day
Easter
Memorial Day
Independence Day
Labor Day
Thanksgiving
Black Friday
Christmas Eve
Christmas
New Year’s Eve

BOOK A CAR NOW!

 
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Location Map

GENERAL INFORMATION

Our Phoenix car rental lot is right on Van Buren Street, just a 6 -8 minute drive from PHX. Once you arrive, come on in! Our team will be happy to help you.

LOCATION SPECIFIC RULES

This is a Turo pickup spot. For Turo guidelines, please refer to the Turo App and your Turo reservation information.  Direct rentals will be coming soon! For direct rentals, please note these rules and guidelines:

Additional Driver Cost

If your spouse meets the same age and license requirements as you, the primary driver, there would be no additional charge. Any other person listed as additional driver would incur a $15 per rental day fee. Any additional driver must be present and hold a valid driver’s license at the time of rental.

Rentals secured by certain payment methods or insurance products only allow for your spouse or domestic partner to be an additional driver.

Age restriction and charges

We rent to guests 21 years through 85.

If you are 21 – 24 years old, an under age fee of $19/day will apply.

If you are 81 – 85 years old, a senior  fee of $19/day will apply.

Cancellation / no show policy and cost

Once you book your car we will block it for you. If you believe you might be late to pick it up, please contact us so we can update your pick-up time. Bookings where the car is not picked up within 2 hours of the start time may be cancelled.

If you do not show up to pick up your vehicle and you don’t cancel your booking within 24 hours before your booking time, you may be charged a cancellation fee of 1 day of rental or $50, whichever is higher. This last-minute cancellation / no show fee will be applied if it’s determined that you are not eligible to rent with us (for example, unacceptable driving record, no insurance, inability to pay for the deposit, invalid or no driver’s license, or no credit card, among other requirements).

Cross border restrictions and cost

You are allowed to drive in California, New Mexico, and Arizona and within a 200-mile radius from our location. Driving the car to Mexico or Canada is a material breach of the rental agreement. Driving the vehicle outside the 200-mile perimeter is not permitted. If our vehicle is removed out of the United States, you will be charged a $1,000.00 fee, in addition to any penalties and damages from the material breach of the Rental Contract and cost of recovering the vehicle. Driving outside of the set perimeter would be in breach of the agreement and you could be liable for additional costs, fees, and added per-mile charges.

Deposit / pre-authorization information

All rentals will require paying a deposit. Deposits will be determined at time of rental and may vary between $250 and $1500 or more. Some situations that might affect your deposit include your driving record, type of insurance used, age, and payment card. Deposits are processed as a charge to your credit card and are refunded usually within 10 days of returning the car.

Driver's license and ID instructions

Arizona Law requires that all renters are in possession of a valid, unexpired driver’s license.

Temporary licenses issued in the United States are accepted when accompanied by an unexpired, government-issued photo-id (Passport, State ID, Military ID, Green Card, etc.).

Licenses issued by other countries are accepted.

International Driver’s Licenses or International Driver’s permits are not considered legal licenses in the United States and cannot be accepted for rental.

Military personnel, whether active or not must also hold a valid, unexpired driver’s license.

Drop-off charges

All vehicles must be picked up and dropped off at our location. If you abandon our vehicle anywhere, but at our lot, you will be liable for all recovery and towing fees, and a $300 minimum recovery fee.

Forms of payment

We accept major credit cards with VISA, MasterCard, American Express, and Discover logos.

Business debit cards and personal debit cards might be accepted on a per-casis basis and could have an additional surcharge.

Cash deposits or rental payments are not accepted.

The credit card used to pay for your booking and deposit must match the name on your driver’s license.

Fuel policy and costs

You will get your car with a full tank of gas. You are expected to bring the car back with a full tank as well. We will charge you $8.00 per missing gallon of gas or the rate shown on the Rental Contract Summary. The difference in fuel level between the amount of gas the Vehicle was picked up to the Renter and the gas level with which the Vehicle was returned will be rounded to the nearest 1/8th of a tank.

The fuel charge is not a retail sale of fuel.

Insurance information

Arizona law requires all vehicles to be insured to certain minimum standards. It is your responsibility to make sure the car is insured at all times for collision, comprehensive, and liability.

We will verify that you have at least collision and comprehensive coverages upon picking up the car.

We will accept any of the following as valid insurance:

  • Personal Auto Insurance Policy issued in the United States that transfers to the rental vehicle and covers Collision and Comprehensive
  • Credit card insurance (when the whole rental and deposit is paid with the card)
  • Third-party travel insurance vouchers that cover Car Rental vehicles.

If you have none of the above, you may be able to purchase Renter’s Collision Protection (RCP), Travel protection (TP), Collision Damage Waiver (CDW), or Loss Damage Waiver (LDW) from us.

You might be able to purchase other insurance products such as Renter’s Liability Protection (RLP), Supplemental Liability Insurance (SLI), Personal Effects Coverage (PEC), and Personal Accident Insurance (PAI) to better protect your trip.

Out of hours guidelines and fees

After Hour pick-ups might be arranged at this location. Please call (833) 808-0331 and talk to a customer service representative to arrange after hours pick-up.

After Hour returns are allowed at this location. Please park the vehicle in the alley in front of our garage, where you picked up the car. Make sure your belongings are with you. Lock the vehicle and drop the keys inside the key drop behind the Yellow bin next to our door.

Shuttle information

There is no shuttle between Phoenix Sky Harbor Airport and this location.

Phoenix (PHX) Airport is a quick 6-8-minute drive, and Ubers would be your best option to get from the Airport to our location and back.

Other information

If you have any questions, please call us at (833) 808-0331 or contact us online.

About Phoenix

Phoenix is the capital and largest city in the state of Arizona, located in the southwestern region of the United States. It is a bustling metropolis with a diverse population of over 1.7 million people and is known for its year-round warm climate, beautiful desert landscapes, and vibrant cultural scene. The city is home to numerous museums, art galleries, and performing arts venues, as well as several professional sports teams. Phoenix is also a hub for business and technology, with a thriving economy that includes industries such as aerospace, healthcare, and finance. Overall, Phoenix is a dynamic and exciting city that offers something for everyone.

Fun fact: Phoenix is one of the few major cities in the United States with a higher population in the suburbs than in the actual city. In fact, according to the U.S. Census Bureau, the population of Phoenix’s suburbs is more than double that of the city center.

Main Tourist attractions:

 

  1. Desert Botanical Garden – A beautiful garden showcasing the diverse flora of the Sonoran Desert.
  2. Heard Museum – A museum dedicated to Native American art, culture, and history.
  3. Phoenix Art Museum – One of the largest art museums in the Southwest, featuring a wide range of art and exhibitions.
  4. Papago Park – A scenic park with hiking trails, picnic areas, and stunning views of the city.
  5. Taliesin West – The former home and studio of renowned architect Frank Lloyd Wright, now open for tours.
  6. Phoenix Zoo – A family-friendly attraction with a wide range of animals and interactive exhibits.
  7. Camelback Mountain – A popular hiking destination with challenging trails and panoramic views of the city.
  8. Arizona Science Center – A hands-on museum with interactive exhibits and a planetarium.
  9. Chase Field – Home to the Arizona Diamondbacks baseball team and a popular destination for sports fans.
  10. Musical Instrument Museum – An impressive collection of musical instruments from around the world, with interactive exhibits and live performances.
Downtown Phoenix - CC BY-SA 3.0 - Melikamp